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Escrow Policy
Escrow Obligations
RHM warrants that all escrowed funds will be used solely for the purpose of escrow transactions and not allocated to any other use, whatsoever, with no exceptions. Furthermore, all funds escrowed by the buyer will be held in a dedicated separate account, maintained solely and exclusively for RHM escrow accounts. This restriction will exist until funds are either awarded to the seller or are refunded back to the buyer.

To further protect the buyer in the unlikely event that RHM declares bankruptcy, RHM hereby grants the buyer the right to be refunded escrow funds, BEFORE any other outstanding creditors are paid. Any bankruptcy reorganization filed by RHM that does not follow this grant's priority, will not be allowed.

Additional Agreements
Some Purchasers and sellers may enter into additional agreements not covered by the site escrowing agreement. These include (but are not limited to) penalty clauses (ex: "Coder must deliver by x/xx/200x or they will owe Purchaser $1 for every day late"), any agreements extending past the time of 100% work acceptance by the Purchaser (ex. "Coder warranties work for a year and will fix any bugs in that time"), or a Non Disclosure Agreement (NDA). Both Purchaser and seller understand and acknowledge that these agreements are made directly between the Purchaser and the seller and do not involve RHM. As such, RHM is not and will not be liable in any way whatsoever regarding such agreements, including enforcing such agreements.

Should the Purchaser wish to create an agreement that extends past the time of 100% work acceptance, but still receive protection via the site...RHM recommends the following: creating a brand new and seperate bid request (apart from the initial bid request) to allow the work to fall under a new escrowing agreement (eg. 'Bug Fixation', 'salary'...) or filling the fields into the specific agreement section (eg. New Project -> Agreement) which provide a possible bonus or some percentage and specific dates to set, for instance a buyer can make an agreement specifying a first date for sending the final work along with the amount to be delivered and another percentage along with another date which could be of a year. This allows funds to be released only when the bid request (or milestone phase) is completed, and affords the Purchaser protection via the site escrowing agreement.

Should the Purchaser utilize the NDA feature of the site and then subsequently wishes to take action against the seller, RHM will provide all correspondence that it has in its possession that occurred between the Purchaser and seller on the site, for use by the Purchaser in such action.

Deposit Guarantee And Agreement
Purchaser may require a seller to place a 'Deposit' under the 'Deposit Guarantee' feature of the site as a condition of accepting their bid. This is a good-faith deposit placed by the seller to guarantee that the work will be completed. The deposit is held in escrow by RHM, pending completion of the work.

Should the work be accepted by the Purchaser 100%, the deposit will be returned to the Seller. Should it not be, then the Seller will forfeit the deposit (or a pro-rated percentage of it...if only a percentage of work is completed).

Forfieted funds will be used to Offset the Purchaser's cancellation charge (if any). See the dispute agreement for information on when a cancellation charge might apply.

If the Purchaser and Seller cannot come to agreement as to whether or not the work was partially or wholly completed, either party can ask that the project be placed into arbitration by a RHM arbitrator, who will determine exactly what was completed. Both Purchaser and Seller agree to abide by the decision of the RHM arbitrator as final and binding.